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An Honest Review of GetYourGuide Tours and Activities

An Honest Review of GetYourGuide Tours and Activities

Have you ever booked a tour or activity in a new city and found yourself disappointed with the experience? As a frequent traveler, you understand the importance of doing thorough research ahead of time to ensure you’re investing your valuable time and money wisely. GetYourGuide is one of the world’s largest online booking platforms for tours and activities, offering everything from walking tours and food tastings to adventure activities and attraction tickets. With over 50,000 experiences in over 8,000 destinations worldwide, GetYourGuide provides an abundance of options. However, quantity does not always equal quality. In this honest review of GetYourGuide, you’ll learn the pros and cons of booking with them based on first-hand experiences to determine if they’re the right choice for your next adventure. By the end, you’ll be equipped with the knowledge to confidently book an experience you’ll enjoy and remember for years to come.

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What Is GetYourGuide?

GetYourGuide is a popular online tour and activity booking platform. Founded in 2009, GetYourGuide offers thousands of tours and activities worldwide through partnerships with local operators. Their mission is to make it easy for travelers to discover and book amazing travel experiences anywhere in the world.

To use GetYourGuide, you simply browse through their extensive catalog of offerings on their website or mobile app. You can filter by destination, activity type (like guided tours, attractions, day trips, etc.), reviews, price and more. Once you find a tour or experience you’re interested in, you proceed to book and pay for it online. GetYourGuide then issues you an electronic voucher for your selected activity.

When you arrive at your destination, you simply present your voucher to the local operator running your tour or activity. They will then check you in for the experience. GetYourGuide works with operators all over the globe, so you can book everything from skip-the-line tickets for the Colosseum and Vatican in Rome, Italy to snorkeling with sea turtles in Maui, Hawaii to a craft beer tour in Melbourne, Australia.

GetYourGuide receives high marks for their large variety of offerings, easy booking process, and competitive prices. They provide a convenient one-stop shop for travelers looking to book tours, attractions and activities at many popular destinations worldwide. The platform takes the hassle out of figuring out how and where to buy tickets by allowing you to quickly compare options, read reviews from other travelers and reserve places on the experiences that interest you most.

Overall, GetYourGuide is a reputable company that delivers as promised. For your next trip, check them out as a trusted source for booking memorable tours and activities. You’re sure to find exciting options for exploring your destination.

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Top 10 GetYourGuide Tours and Activities

When reviewing GetYourGuide tours and activities, there are some clear frontrunners that rise to the top of the list based on traveler reviews and popularity. The following top 10 GetYourGuide tours and activities are highly recommended:

Skip the Line: Colosseum, Roman Forum and Palatine Hill Tour – No trip to Rome is complete without visiting its iconic ancient landmarks. This guided tour allows you to skip the long ticket lines and enjoy priority access to the Colosseum, Roman Forum and Palatine Hill with an expert guide.
Pompeii Day Trip from Rome – Take a day trip from Rome to explore the remarkably well-preserved ruins of Pompeii, the ancient Roman town frozen in time after the eruption of Mount Vesuvius. A guide will lead you through the UNESCO World Heritage site to see preserved frescoes, mosaics and Roman architecture.
Sagrada Família Guided Tour with Skip-the-Line Ticket – Antoni Gaudí’s masterpiece, the Sagrada Família church, is an architectural wonder and UNESCO World Heritage site. Join a guided tour to skip the ticket lines, learn about the history and symbolism of this iconic basilica and get access to areas not open on the regular self-guided visit.
Prague Castle and City Tour – Explore the magical city of Prague on a guided tour of Prague Castle, St. Vitus Cathedral, the Royal Palace and more. Your guide will also lead you through the Old Town Square, Charles Bridge, Dancing House and other landmarks. Hotel pickup and drop-off make it a seamless experience.
Singapore Zoo Breakfast with Orangutans – Start your day in an unforgettable way with breakfast at the Singapore Zoo in the company of orangutans and other wildlife. This unique experience includes watching the animals being fed, followed by breakfast in a scenic jungle setting. Round-trip transport from and to your Singapore hotel is included.

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How to Book GetYourGuide Tours

To book a tour or activity through GetYourGuide, follow these steps:

Browse and Select Options

Browse the GetYourGuide website or mobile app to view available tours and activities in your destination. Options range from walking tours and food tastings to multi-day excursions. Read descriptions and reviews from other travelers to select tours that match your interests. Compare prices, durations, and inclusions to determine the best value for your budget.

Choose a Tour Date and Time

Once you’ve selected a few options, pick specific tour dates and times that fit your schedule. For many tours, multiple departures are offered per day or week. Double check that the dates you want still have availability for booking before proceeding to the next step.

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Enter Personal Details

Enter the names and details of all travelers in your party. Provide information like ages, heights for activities with requirements, and any mobility needs so the tour operator can properly accommodate you. Share contact details such as your email address and phone number in case the tour company needs to reach you regarding your booking.

Complete Purchase

Pay for your tour or activity to complete the booking. You can pay in full at the time of booking or select the pay later option if available for some tours. Paying upfront often allows you to take advantage of any early booking discounts offered. Receive an electronic ticket or voucher instantly which contains all details related to your selected tour.

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Prepare for Your Tour

Review all details provided in your ticket or voucher thoroughly prior to your tour departure date. Follow any instructions related to what to bring, wear, or prepare to ensure you have a safe, enjoyable experience. Arrive at the designated meeting point a few minutes early on the day of your tour to check in with your guide and avoid missing the departure.

With some advanced planning, booking tours and activities through GetYourGuide can be an straightforward process. Carefully selecting options, providing necessary details, and preparing properly will help set you up for an amazing tour experience at your chosen destination. Enjoy your adventure!

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GetYourGuide Cancelation Policy

When booking tours and activities through GetYourGuide, it’s important to understand their cancelation policy in case your plans change. GetYourGuide aims to offer flexibility for customers while still being fair to their tour operator partners.

Cancelation Timeframe

Most GetYourGuide tours and activities allow cancelation up to 24 hours before the scheduled start time. Some longer multi-day tours may require 48 hours notice. Be sure to check the specific cancelation policy listed on your chosen tour page to confirm details.

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Refund Policy

If you cancel within the permitted cancelation window, you will receive a full refund for the amount paid. Your refund will be issued in the same form of payment used to book the tour. Allow 3 to 10 business days for the refund to appear in your account.

Some non-refundable tours will issue a credit instead that you can apply toward booking a new tour within the next year. Credits are non-transferable and any unused amount will be forfeited after 12 months.

Changes to Your Booking

If you need to change the date or time of your tour for any reason, contact GetYourGuide’s customer service department as soon as possible. They will try to accommodate your request subject to availability and the tour operator’s schedule. Changes made within the permitted cancelation period are usually possible, but changes requested after that time may incur additional fees.

GetYourGuide aims to handle all cancelations, refunds and changes in a prompt, considerate manner. Their top priority is providing the best possible experience for customers. By understanding the details of their cancelation policy ahead of booking, you can feel confident in your choice of tours and activities knowing you have options in case anything comes up to alter your plans. Overall, GetYourGuide offers a fair and thoughtful policy for the benefit of both customers and their partner tour operators.

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GetYourGuide Mobile App: Yay or Nay?

GetYourGuide’s mobile app allows you to book tours and activities on-the-go and access your trip details anytime. However, the app does have some downsides to consider before downloading.

Limited Functionality

The GetYourGuide app only provides basic functionality for booking and managing tours. You cannot contact customer service, write reviews, or access blog content through the app. For full access to GetYourGuide’s services, use their mobile-friendly website.

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Syncing Issues

The app does not always sync properly with bookings and accounts made through the website. There have been reports of customers not receiving tickets or tour confirmations in the app, even after booking and paying through the website. Double check that all bookings appear in both the app and your online account to avoid issues.

Difficulty Canceling or Editing

Making changes to existing bookings can be tricky in the GetYourGuide app. The options to cancel, edit, or modify tours are not clearly labeled. Cancelation policies also differ between tours, so you must log into your account on the website to review the terms for your specific booking. For hassle-free trip planning, handle the majority of bookings and changes on GetYourGuide’s full website.

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Personal Information Security

Like many mobile apps, GetYourGuide’s app can access personal information on your device including contacts, location, photos, and more. GetYourGuide claims not to share personal details with third parties for advertising, but if data security is a concern, you may prefer using their website only.

In summary, while GetYourGuide’s mobile app is convenient for basic tasks like booking and accessing your trip tickets, its limited functionality and syncing issues may prompt you to also use their full website for trip planning and management. Evaluate how you intend to use GetYourGuide’s services to determine if their mobile app will meet your needs. With some improvements to the app’s features and technical performance, GetYourGuide could provide customers a seamless booking and travel experience across all platforms.

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GetYourGuide vs Viator: Which Is Better?

When comparing GetYourGuide and Viator, two of the largest tour and activity booking platforms, several factors should influence your choice.

Selection

Both offer a wide range of options in major destinations worldwide for activities like skip-the-line tours, food tours, cooking classes, attractions, day trips and multi-day tours. However, GetYourGuide generally has a larger selection, especially for lesser-known destinations. They also frequently run deals and flash sales on certain tours. For niche interests or smaller cities, GetYourGuide may have more options available.

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Ease of Booking

The booking processes on GetYourGuide and Viator are very similar. You can easily filter options by date, price, review score and more. Both allow you to book securely and receive mobile tickets for most tours and activities. One difference is that GetYourGuide provides the option to book on shorter notice, with some tours available up to 30 minutes before the start time. Viator typically requires at least 24 to 48 hours’ notice for most bookings.

Cancelation Policy

GetYourGuide and Viator have comparable cancelation and refund policies for most tours and activities. As a general rule, you can cancel up to 24 to 48 hours before the scheduled start time for a full refund. However, some non-refundable options may be available at a lower price. It is best to check the specific policy for your selected tour before booking. If there are any exceptions, GetYourGuide and Viator will note the cancelation policy on the tour page.

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Customer Service

In the event you run into any issues before, during or after your tour or activity, the level of customer service can make a difference. Both GetYourGuide and Viator provide customer service via phone, email and live chat on their websites and apps. GetYourGuide is known for faster response times and more helpful service agents, especially for emergency situations. But for general questions, you should receive prompt and courteous assistance from either company.

In summary, while GetYourGuide and Viator are both reputable companies with comparable offerings, tours and policies, GetYourGuide stands out with a wider selection, frequent deals and superior customer service. For a worry-free booking and activity experience, GetYourGuide may have a slight edge. But you can feel confident booking with either platform based on your specific needs and priorities.

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GetYourGuide Promo Codes and Discounts to Save

To get the best deals on GetYourGuide tours and activities, look for available promo codes and discounts before booking. Several options may help you save on your next experience.

Sign up for the GetYourGuide newsletter

By subscribing to the GetYourGuide newsletter, you’ll receive promo codes for 10-15% off select tours and activities straight to your inbox. Newsletter subscribers also get early access to sales and new product launches.

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Check Groupon, Living Social and other deal sites

GetYourGuide frequently offers coupons through group buying sites like Groupon and Living Social. You may find promo codes for 20-50% off certain tours, attractions tickets and more. Be sure to read the fine print to understand any blackout dates or other restrictions.

Search for current GetYourGuide promo codes online

A quick web search for “GetYourGuide promo code” or “GetYourGuide discount code” may turn up current coupons to save on your booking. Retailmenot, Coupons.com and Dealsplus are a few of the sites that often have valid GetYourGuide promo codes to try. Some may take 5-15% off your entire order or a specific dollar amount off bookings over a minimum spend.

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Look for student or teacher discounts

If you’re a student or teacher, you may be eligible for an additional discount on GetYourGuide. Have your school ID or verification handy. Discounts typically range from 10-15% but may vary.

Book tours and activities in advance

While GetYourGuide doesn’t offer traditional seasonal sales, you can often find the best prices by booking in advance. Tours and attractions tickets may increase in price closer to the travel date. Booking ahead, especially for very popular experiences, also helps ensure your preferred date and time is available.

Booking early and looking for available promo codes and discounts can help make your dream tours and activities more affordable. With some extra effort, you’ll be creating memories for less. Have a great trip!

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GetYourGuide Reviews From Real Customers: The Good, the Bad and the Ugly

Positive Experiences

Many customers report positive experiences booking tours and activities through GetYourGuide. They found the platform easy to navigate, with a wide range of activities to choose from in destinations around the globe. The booking process is straightforward, and customer service is generally helpful in addressing any questions or concerns.

Reliable and Convenient

Customers appreciate the convenience of booking in advance and the reassurance of knowing activities are legitimate and professionally run. GetYourGuide works with trusted local tour operators and activity providers to offer reliable experiences at competitive prices. This saves travelers the hassle of making arrangements on the ground or worrying about scams.

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Great Value

GetYourGuide is able to offer competitive rates and good value for money by working directly with activity providers. They are also frequently running sales and promotions that customers can take advantage of to save money on tours and activities. The inclusive or all-in pricing on most tours means there are no surprise fees or upcharges. Everything is paid for upfront.

Issues to Be Aware Of

Some customers have reported issues with certain tours and activities booked through GetYourGuide. Problems may include:

-Poor quality guides or equipment

-Misleading activity descriptions

-Lack of communication for tour changes or cancelations

-Difficulty obtaining refunds in some situations

To avoid potential issues, read reviews from other travelers, check what is included in the tour, and understand the refund policy before booking. For the best experience, stick to highly-rated activities from reputable providers.

While GetYourGuide aims to provide amazing travel experiences, it’s important to go in with realistic expectations about the nature of the activity and quality you may encounter in some destinations. But with some caution and by following recommendations, you can have a safe, enjoyable, and memorable experience booking with them.

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Frequently Asked Questions About GetYourGuide

Are GetYourGuide tours and activities safe?

As with any tour or activity, there are risks involved. However, GetYourGuide aims to ensure a safe experience for all customers by vetting operators and only working with those that meet their standards. Operators are required to comply with all local regulations and safety standards. GetYourGuide also allows customers to read reviews from previous travelers so you can determine if any safety issues have been reported. Some additional tips for staying safe on tours and activities:

Only book tours and activities through verified companies like GetYourGuide that do background checks on operators. Avoid booking direct on the street to prevent scams.
Check the details, requirements, and cancelation policy before booking to ensure the activity level and any risks match your abilities. Ask any questions you may have.
Follow all instructions from guides and pay attention during any safety briefings. Do not wander off from the group.
Be aware of your surroundings. Watch out for potential trip hazards or traffic if part of your activity takes place on city streets.
Do not overexert yourself. Make sure you stay hydrated and take breaks if needed during strenuous activities.
Travel insurance is recommended for any tours or activities in case of injury or unforeseen events. Check if your regular insurance covers activity-related risks before purchasing additional insurance.

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How do I contact GetYourGuide if I have any other questions?

If you have additional questions not covered here, the best way to contact GetYourGuide is:

• Via live chat on GetYourGuide.com (available 24 hours a day, 7 days a week)

• By phone. GetYourGuide has toll-free phone numbers for the US/Canada, UK, Australia, and New Zealand. Hours are Monday to Friday, 9am to 9pm in your local time zone.

• By email at service@getyourguide.com. Responses are typically provided within 1 business day.

GetYourGuide aims to provide quick and helpful responses to any inquiries. Have your booking confirmation number handy when contacting them about a specific tour or activity. And remember, the sooner you get in touch with any questions or concerns the quicker they will be able to assist you.

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Conclusion

In conclusion, GetYourGuide offers a vast selection of tours and activities at competitive prices in many destinations worldwide. While the offerings are abundant, do your research to determine what experiences are highly rated by other travelers and best suited to your interests. For the budget-conscious, look for promo codes and last-minute deals to save a bit. For those seeking more personalized experiences, private and small-group options are available at a premium.

GetYourGuide aims to connect you with memorable life experiences, and with proper planning you’re likely to find an activity that fits the bill. Though not every tour will be a home run, when you discover that hidden gem, you’ll be glad you took a chance and let GetYourGuide show you the world through the eyes of a local. With an open and curious spirit, you’re sure to gain new insights into the destinations you explore.

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